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Adobe Flash End of Life

Adobe is no longer supporting Flash Player after 31 December 2020 and Adobe will block Flash content from running in Flash Player beginning 12 January 2021. Adobe Flash Player is a plug-in for multimedia and interactive content used in some legacy Na... Read More

Adobe Flash retirement and MyELT implications

Adobe Flash will be retired by the end of December 2020 and hence, the following MyELT courses will no longer be available after this date: ELTeach, First Edition Footprint Reading Library Grammar Café for Bachillerato IELTS Intensive Revision Guid... Read More

How do I delete my MyELT Instructor account?

If you would like to delete your Instructor account, please send an email to [email protected] and include the following: Your username or email address associated with your account. The full name of the institution you work at. When an... Read More

How do I add a content access code to my MyELT Student account?

If you already have a MyELT account, you can add more content by doing the following: Log into MyELT.heinle.com 2. Click Add a Resource. 3. Select Add Content. 4. Enter your Content Access Code. 5. Click Save and go to Step 3 6. Click Sub... Read More

How do I get help for the Collins Cobuild Dictionary?

We no longer handle the technical support for this product. You can contact Collins technical support with the contact information available here. Read More

What digital components does National Geographic Learning offer?

National Geographic Learning programs include digital components for teachers and students, ideal for online classrooms and blended learning environments.   Visit the Digital Components page or contact your local National Geographic Learning rep... Read More

Can I use copyrighted materials from MyELT (or another ELTNGL site)?

If you would like to use copyrighted materials you will need to contact the Copyright Clearance Center. You can learn more here: https://www.cengage.com/permissions/ Read More

I'm having trouble logging in to MyELT - My account is not active

You are trying to log in to MyELT and after introducing your credentials and clicking on Sign in, the following message appears: “Your account is not active”. The message informs you that your account has been deactivated since you have not acce... Read More

How do I view Self-Study activities in MyELT?

By default, registering your content access code will give you access to your content as a Self-Study activity. A Self-Study activity allows you to view the content an unlimited number of times while your content access code is active. Content acces... Read More

Is MyELT GDPR compliant?

Cengage Learning has a Global Privacy Program and Global Privacy Policy that has been implemented across all of the Cengage Learning companies. Please find Cengage Privacy Statement here: https://www.cengage.com/privacy Read More

Updating Assignment Due Dates on Multiple Assignments in MyELT

To update the dates on multiple assignments at once, select the assignments and click Modify Dates. This article will be updated when more information is available. Read More

I can't record or play back my voice

If you are unable to record or playback your voice, or if the application is having trouble recognizing your speech, there are several reasons why this may be. Recording your voice: To capture your voice, there are a few basic system requirements tha... Read More

Updating Your Account Information in MyELT

Please note that if you do not have a Manage Profile option, you should contact your instructor to assist with updating your information. You can also contact MyELT Support by clicking the link in the sidebar. You can update your account information,... Read More

Managing Students

As an instructor, you can create a student account in MyELT by doing the following: Log into MyELT. Select the Students tab. The Students tab will be associated with the last course you viewed. You will want to make sure you are adding the stud... Read More

Finding Additional Resources

To access the Teacher Companion site, you will need to contact your local sales representative, who can provide you with instructions on how to create an account. Read More

Understanding Course Reports

If you have enrolled students into a course, you can view detailed reports about course activity and your students which are outlined here. The Activity Statistics report shows the number of students who have taken a particular assignment in a cou... Read More

Adding Content to an Instructor Account

If you would like to add a new book or additional content to your account, please contact [email protected] and include the following information: Your username or email address. The full name or ISBN number for the content you would like t... Read More

Creating a MyELT Instructor Account

To create an Instructor account contact your regional Sales Rep. You can also register for a MyELT instructor account from the MyELT home page by doing the following: Go to MyELT.heinle.com.    Click on How to request an Instructor Account.  �... Read More

I receive an error when I try to play back a recorded answer

When you are attempting to listen to a student’s response, you may receive an error message: Error – File Not Found  This issue can occur if there is a communication error between the student’s system and MyELT. The recommended ... Read More

I can't see a student's score

There are two common reasons that a student’s score might not appear in the Gradebook, even if they completed it. Student did the assignment as a self-study activity: Ask the student to check the column to the far right of the Assignments page. ... Read More

Understanding Your Instructor Gradebook

Go to MyELT.heinle.com and sign in with your instructor account. Click Gradebook. Make sure the title of the course that you want to view student progress for appears at the top of the page. If not, click the arrow to the right of the current ... Read More

Understanding Assignments

Instructors can use the Take this Assignment Offline option to disable an assignment without having to set available/due dates. This function will hide the assignment from the student’s view completely. On the assignments page, the Status column ... Read More

Understanding MyELT Courses You Teach

Go to MyELT.heinle.com. Enter your username and password. Click Sign In. Click Courses. Click New Course. Enter your course information. Course Name: (Required) The name of the course as it will appear to students. Course Number: (Optional) ... Read More

My course is no longer visible

If your course is no longer visible, there are two possible scenarios for this: The course is past due. The instructor removed you from the course. In either scenario, you would want to contact your instructor directly to see if they would be willi... Read More

My course is missing assignments

If there are no assignments available in your course, there are a few possible scenarios for this: The assignments are past due or have not yet begun. The instructor removed the assignments from the course. You have reached the maximum number of tak... Read More

My grades are not updating

You may find that your status does not appear to be accurate after completing an assignment or set of assignments. This is a known issue. You can try to resolve this issue by doing the following: Log out of MyELT. Clear your browser cache. Here are ... Read More

Understanding Your Gradebook

You can see your scores on assignments and self-study activities in the gradebook. You can also see the correct answers to any questions you got wrong. Go to MyELT.heinle.com. Enter your username and password, and then click Sign In. Find the cou... Read More

Understanding Your Courses

To enroll in a course using your existing MyELT account, please follow these directions: I already have access to my content, I just need to add my course: Sign into your MyELT account. Click Add a Resource. Select Enroll. Enter your Cour... Read More

Redeeming an Access Code in MyELT

If you already have a MyELT account, you can add more content by doing the following: Log into MyELT.heinle.com. Click Add a Resource. Select Add Content. Enter your Content Access Code. Click Save and go to Step 3. Click Submit. You will now... Read More

Registering for MyELT

You can purchase a content access code at Cengage Brain. You can also purchase content access codes through the National Geographic Learning store. Not sure what you are looking for or need help placing an order? You can contact your local sales re... Read More

MyELT Student User Guide

Please click the image or the MyELT Student Guide to access the complete guide of MyELT. Firefox Latest Version Chrome Latest Version Macromedia Flash Player 18 Firefox Latest Version Chrome Latest Version Macromedia Flash Player 18 Microsoft E... Read More