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Using your Get Started CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided ... Read More

Using your Close-up 2nd edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to ... Read More

Using your Reach for the Stars CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided ... Read More

Using your Reach Higher CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided ... Read More

Using your Lift CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided ... Read More

Using your Imagine CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided ... Read More

Using your Welcome to Our World CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided ... Read More

Using your Voices CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided ... Read More

Using your Reflect CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to ... Read More

How to manually grade speaking and writing activities

IMPORTANT: For manual grading to work, TEACHERS MUST ASSIGN the activities to students. In order for teachers to manually grade some of the speaking and writing activities within the platform, they will need to navigate to the Assignments section. Wi... Read More

Using your Reflect CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to ... Read More

Adobe Flash End of Life

Adobe is no longer supporting Flash Player after 31 December 2020 and Adobe will block Flash content from running in Flash Player beginning 12 January 2021. Adobe Flash Player is a plug-in for multimedia and interactive content used in some legacy Na... Read More

How to download a CPT within the Offline CPT app to use it offline

Upon opening the app for the first time, you will need to sign in and be connected to the Internet. Successful log in to the app will be possible only with a valid teacher account. You will be asked for your username and password, which are the same... Read More

How to get the most updated version of a CPT

When an update is available, a blue Update Available icon will appear next to the downloaded content: In order to install the new updated version of both a CPT or an eBook, first uninstall the version you currently use by clicking on the icon.  Th... Read More

How to open a CPT within the offline CPT app

Upon opening the app for the first time, you will need to sign in and be connected to the Internet. Successful log in to the app will be possible only with a valid teacher account. You will be asked for your username and password, which are the same... Read More

How to install the offline CPT app

Login as a teacher at learn.eltngl.com. Teacher credentials will be provided by teachers’ school or institution. Once signed in, hover over the course you are looking for and click on the arrow icon that appears on the lower right corner:  ... Read More

What is the offline CPT app and recommended system requirements

The Offline Classroom Presentation Tool (CPT) app grants access to National Geographic Learning Classroom Presentation Tools for an offline experience that syncs across devices and logins. This app allows teachers to use the Classroom Presentation T... Read More

Classroom Presentation Tool Help

User Guides Online Classroom Presentation Tool for Teachers (CPT) – User Guide Offline Classroom Presentation Tool app –  User Guide Steps to install or launch the CPT delivered on a USB Online CPT (learn.eltngl.com) https://support.e... Read More

Adobe Flash retirement and MyELT implications

Adobe Flash will be retired by the end of December 2020 and hence, the following MyELT courses will no longer be available after this date: ELTeach, First Edition Footprint Reading Library Grammar Café for Bachillerato IELTS Intensive Revision Guid... Read More

List of courses available in the Online Practice

This is the list of courses available in the Online Practice platform: Look 1st edition American and British English Our World 2nd edition American and British English Explore Our World 2nd edition Time Zones 3rd edition Look and See 1st edition Ame... Read More

Using your World Link 4th edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to ... Read More

Using your Reach Higher 1st edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. There is no Online Classroom Presentation Tool (CPT) for Reach Higher. Read More

Steps to set up my institution: roster courses and users

Once your National Geographic Learning representative has given your institution admin credentials, please follow the steps below to roster your courses and users:   Sign in at learn.eltngl.com using your new credentials For more details, go t... Read More

Using your New Close-up 3rd edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to ... Read More

How to register to a new primary course or to more than one

To join a new primary/elementary course such as Look or Our World, follow the steps below: Sign in with your student credentials at learn.eltngl.com Click on My Account icon at the top right of the screen to view your personal and course details. &... Read More

How do I delete my MyELT Instructor account?

If you would like to delete your Instructor account, please send an email to [email protected] and include the following: Your username or email address associated with your account. The full name of the institution you work at. When an... Read More

How do I access the Teacher Companion site for my book?

To access the Teacher Companion site you will need to use the credentials available in the inside front cover of your book. You can also contact your local sales representative who will be happy to provide you with instructions on how to access your materials.  Read More

How do I add a content access code to my MyELT Student account?

If you already have a MyELT account, you can add more content by doing the following: Log into MyELT.heinle.com 2. Click Add a Resource. 3. Select Add Content. 4. Enter your Content Access Code. 5. Click Save and go to Step 3 6. Click Sub... Read More

How do I get help for the Collins Cobuild Dictionary?

We no longer handle the technical support for this product. You can contact Collins technical support with the contact information available here. Read More

How to access the course resources (ebook, audio and video)

In order to access the course resources (ebook, audio and video files) as a secondary student, please follow the steps below: From Courses view, which is the default view you will see after you Sign in, click on the course you are interested to view... Read More

How to register to a new course or to more than one course

Courses is the default view you will see after you Sign in as a student at learn.eltngl.com: You can join new courses from this view. To enroll to a new course, click on the + icon next to Courses. In the pop-up window that appears, insert the neces... Read More

ExamView Test Generator User Guide

ExamView® Test Generator allows you to easily create paper, LAN-based tests, and online tests. You can enter your own questions and customize the appearance of tests. With its many unique features, such as the QuickTest Wizard, you can create and fo... Read More

Integrating ExamView tests with your LMS

Using ExamView you can publish or export tests and question banks to popular learning management systems (LMS). The steps to publish or export a test/question bank and use those questions online differ depending on the destination platform. Visit Tur... Read More

How to get enrolled into a new course/level?

As a Primary student who already has an account, in order to register into a new level/course within the Online Practice platform you will need to: Have a valid access code for the new course. Contact your institution administrator to enroll you to ... Read More

Online Practice app - Supported Systems

The Online Practice app is designed and optimized for mobile phones. It is also compatible with tablets. The supported operating systems are: For iOS devices: 12.0 or later See if your device is compatible For Android devices: 8.0 or later. S... Read More

Completing activities in the Online Practice app

You can begin an Activity by clicking on its name. In primary/elementary courses there are two types of Activities: Homework: represented by a circle Games: represented by a star When you’ve completed the exercise on the screen, click the check... Read More

Online/ Offline synchronization

Activities completed in the app will sync to the Online Practice available in your web browser at learn.eltngl.com. If you are offline, the app will report any progress, scores, and answers in the app as soon as you connect to the internet again. The... Read More

Downloading activities to complete them offline

To complete Activities offline you must download them first. Before downloading them ensure that you have a stable connection to the Internet. The app will display a warning image  if you are not connected (offline): Click the download button  ne... Read More

Getting started with the Online Practice app for students

The Online Practice – NGL app gives you access to the Online Practice for an offline experience that syncs across devices and logins. It is available for students in primary/elementary school as well as in secondary school who want to complete ... Read More

What digital components does National Geographic Learning offer?

National Geographic Learning programs include digital components for teachers and students, ideal for online classrooms and blended learning environments.   Visit the Digital Components page or contact your local National Geographic Learning rep... Read More

How to create a students’ self-Registration guide

Click on the student self-registration guide icon available in: The Dashboard, within all course tiles: The Courses view, by hovering over the course you are interested in: Within the Settings section of a specific course:   A new window... Read More

How to only show assigned content in a course

To only show activities assigned to your students instead of all available content in an already existing course, you have to edit the course. You can do so from multiple locations, including:  Dashboard view Hover over the course card you want ... Read More

Covid-19: I am using one of your programs and don’t have access to the Classroom Presentation Tool

If you have adopted one of our programs and don’t have access to the Classroom Presentation Tool (CPT), please contact your local sales representative, or contact support and let us know what you need. We will get back to you as soon as we can. Read More

Using your Time Zones 3rd edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) for Time Zones 3rd edition is part of the National Geographic Learning Platform, where the Online Practice is located. ... Read More

Using your Look and See CPT

Follow the steps below to install the Classroom Presentation Tool to your computer: NOTE: CPT pages are landscape and best viewed in Single page view. Click the Page view button in the Toolbar to view two pages or one page at a time. The Online Cl... Read More

What languages is the Online Practice platform available in?

The Online Practice is available in: Brazilian Portuguese English Japanese Korean Simplified Chinese Spanish Traditional Chinese Vietnamese Also, there are User Guides available in several languages at support.eltngl.com/online-practice-tutorials. ... Read More

How to create, edit and delete courses

This page is deprecated. See https://help.eltngl.com/olp/instructor/courses.html. Read More

Using your Explore Our World 2nd edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) for Explore Our World is part of the National Geographic Learning Platform. Teachers can get access to the Online Pract... Read More


I cannot install ExamView on Windows 10

This article covers updates to Examview software for several NGL titles to make it compatible with Windows 10 operating systems. Read More

Clicking the resource links on the companion site doesn’t open the resource

As a student or as an instructor, I click on a resource on the companion site and the resource does not open. In order to open or download the resource, follow the steps below which will differ depending on the Internet browser: Google Chrome and Fir... Read More

How to export gradebook reports

Gradebook reports can be exported into downloadable .CSV files for offline access by teacher and institution administrator accounts. Teachers can export gradebook reports for: A Course – including all grades from all students in a single cours... Read More

How to read and send messages

Easily communicate with the teacher via News.  Click the icon  which brings you to the News section to check teacher Messages as well as News from the institution.   Manage all messages in your Inbox, reply to a message, or send a new... Read More

How to track my child's progress (Parent's View)

Parents can view their child’s course progress by accessing the Progress page and clicking on Parents View button:   In this view you will find the percentage of each unit completed at at a glance, as well as the activity results.  You can e... Read More

How to unlock awards

As you make progress with completion of assignments, you will unlock awards! You will receive notifications as you make progress towards earning the award. To track your progress, access the Progress view by clicking the award icon. You will see all ... Read More

How to complete activities on the Online Practice platform

To complete activities on the Online Practice platform you first need to Sign in with your credentials. Then, click the Home icon to see all your lessons and activities. From the Home screen, select the Unit you are interested on to view the lesson... Read More

How to access companion sites and student resources

Companion sites can be accessed through the product Catalogue at ELTNGL.com. Click on Search Products if you know the title you are looking for or Browse the Catalogue. The Look companion site can be found here: https://ELTNGL.com/sites/look Yo... Read More

How to track students’ progress

Sign in to learn.eltngl.com using your teacher credentials. You can track the course progress in different ways: Assignments progress Course progress or Gradebook 1. ASSIGNMENTS PROGRESS To track the progress made on an assignment, click the As... Read More

How to send messages to students/parents

Check teacher Messages as well as News from the institution within the Messages section:   Manage all messages in your Inbox, including Sent ones.  You will be notified when new messages arrive, and you will be able to see the number of new... Read More

How to edit or delete assignments

Log in to learn.eltngl.com using your teacher credentials Select the Assignments view: Hover on top of the assignment you want to edit or delete and the assignment will be marked in yellow. New options will appear:  Edit or update an already e... Read More

How to manage my courses

To manage your courses you first need to Sign in with your teacher credentials. Within the Courses section, you will be able to manage your courses.   In the main view you will find a list of all the courses you are teaching. For each course you w... Read More

How to access companion sites and teacher resources

Companion sites can be accessed through the product Catalogue at ELTNGL.com. Click on Search Products if you know the title you are looking for or Browse the Catalogue. The Look companion site can be found here: https://ELTNGL.com/sites/look Yo... Read More

How to reset a forgotten password

On the home page of learn.eltngl.com, click the Sign In button in the upper right corner. Click the Forgot password? link on the popup. Enter your email address, and click the Forgotten password request button.  You will receive an email with a l... Read More

Online Practice Help

Below you will find all articles related to the Online Practice Platform for primary/elementary and secondary programs. Read More

How to access the online CPT

The Online Classroom Presentation Tool (CPT) is part of the National Geographic Learning Platform, where the Online Practice is located. Teachers can get access to the Online Practice by signing in to learn.eltngl.com. Credentials will be provided b... Read More

Can I use copyrighted materials from MyELT (or another ELTNGL site)?

If you would like to use copyrighted materials you will need to contact the Copyright Clearance Center. You can learn more here: https://www.cengage.com/permissions/ Read More

School Registration to the Online Practice

Some schools will manage their own students and create their usernames and passwords for them. In order to do this, the school/institution must be setup on the platform and must have an Institution Administrator. For Teacher-led/School-led School Reg... Read More

How to launch/preview Online Practice content as a teacher

Teacher access is granted through learn.eltngl.com, where you will need to sign in using the credentials provided by your institution.  Click on Sign in and enter your username and password.  If you forget your password, click Sign in and then cl... Read More

How to Create Assignments in the Online Practice

Log in to learn.eltngl.com using your teacher credentials From the Assignments tab, click on the button. In step 1, specify the assignment’s basic information:  Name  Start date  Due date (optional)  Notes: include some notes for your stu... Read More

How to Self-Register to a School-led course in the Online Practice

Students (or students’ parents) have the ability to register themselves in the Online Practice platform for both Self-Study and Teacher-led/School-led experiences. To self register in a School-led course, please use the following steps.    Lo... Read More

How to Self-Register to a Teacher-led course in the Online Practice

Students (or students’ parents) have the ability to register themselves in the Online Practice platform for both Self-Study and Teacher-led/School-led experiences. To self register in a Teacher-led course, please use the following steps.    L... Read More

How to Self-Register to a Self-Study course in the Online Practice

Students (or students’ parents) have the ability to register themselves in the Online Practice platform for both Self-Study and Teacher-led/School-led experiences. To self register in a Self-Study course, please use the following steps:   Loca... Read More

Getting Started with Examview

Learn how to get started with ExamView at help.turningtechnologies.com/examview, where you will find: Quick Start Guides, including ‘Creating a Test’ Video Tutorials Information about ExamView Premium features and pricing Read More

Why is my CPT not working in Mac OS 10.15 Catalina or later? How can I fix it?

Classroom Presentation Tool might not be able to install on iOS Mac Catalina (10.15) or later due to Apple’s third party developer block. In these Mac operating systems, when an app fails to install because it hasn’t been notarized or is from an ... Read More

Why is Examview not working in Mac OS 10.15 Catalina and later OS?

Examview is a 32 bit application. Mac OS 10.15 Catalina and later OS don’t support 32 bit applications, including Examview. To continue to use Examview in Mac OS 10.15 or later OS,  simply download and set up TurningPoint desktop. Read More

Using your Our World 2nd edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) for Our World second edition are part of the National Geographic Learning Platform, where the Online Practice is locate... Read More

Platform Recommended Systems

Windows (64-bit) 7 ● Chrome Latest version ● Firefox Latest version Windows 10 ● Edge Latest version Mac OS 10.13 or higher ● Safari Latest version iPad 2 or higher ● Safari Latest version iPhone 6 or higher ● Safari Latest version Androi... Read More

How to install your Look/Our World 2nd edition CPT

Follow the steps below to install the Classroom Presentation Tool to your computer. The Online Classroom Presentation Tool (CPT) for Look and Our World second edition are part of the National Geographic Learning Platform, where the Online Practice i... Read More

I'm having trouble logging in to MyELT - My account is not active

You are trying to log in to MyELT and after introducing your credentials and clicking on Sign in, the following message appears: “Your account is not active”. The message informs you that your account has been deactivated since you have not acce... Read More

How do I view Self-Study activities in MyELT?

By default, registering your content access code will give you access to your content as a Self-Study activity. A Self-Study activity allows you to view the content an unlimited number of times while your content access code is active. Content acces... Read More

National Geographic Learning ELT Companion Sites List

This page explains NGL ELT Companion Sites, how to access them and where to find them on the web. Read More

I can't find the ExamView 8.1 Application or Files after Installation

ExamView version 8.1 installers install into the following folders: PC: Program Files\eInstruction\[Book Title] MAC: Applications\eInstruction\[Book Title] If you have an earlier version of ExamView on your computer and you install ExamView version... Read More

I can't sign in to ExamView using my Turning Technologies Account

Version 11 of ExamView requires users to register for a free Turning Technologies account before using the ExamView application. Some users may register their first name or last name with non-Latin characters such as Japanese, Chinese or Korean chara... Read More

Limitations of CPT on CD/DVD formats

The National Geographic Learning Classroom Presentation Tool (CPT) is delivered on  USB drive, a small external hard drive sometimes referred to as flash drive. Before the availability of USB technology, CD/DVD was the standard delivery method. Som... Read More

Is MyELT GDPR compliant?

Cengage Learning has a Global Privacy Program and Global Privacy Policy that has been implemented across all of the Cengage Learning companies. Please find Cengage Privacy Statement here: https://www.cengage.com/privacy Read More


Updating Assignment Due Dates on Multiple Assignments in MyELT

To update the dates on multiple assignments at once, select the assignments and click Modify Dates. This article will be updated when more information is available. Read More

Troubleshooting eBooks Accessed Through VitalSource Bookshelf

Many of National Geographic Learning’s ELT ebooks are accessed through a platform called VitalSource Bookshelf. Bookshelf is available online, on Mac and Windows computers, and on Apple and Android mobile devices. If you are having trouble with... Read More

Optimizing CPT Performance on Windows 10

National Geographic Learning CPTs are designed with optimal operating system conditions in mind. For System Requirements, please see this article. For best performance and optimal visual display of content, we recommend utilizing 1920 x 1080 screen r... Read More

Using Your World Link 3rd edition CPT

Click the Units button in the toolbar to open the unit menu. The unit menu lists all the units available in the classroom presentation tool. Click a unit to show the sections within that unit. Click the page title to load that page. Click on the L... Read More

Using Your World English 2nd edition CPT

Click the Menu button on the side toolbar to open the unit menu when within lessons. The unit menu lists all the units available in the classroom presentation tool. Click a unit to show the sections within that unit. Click the page title to load th... Read More

Using Your Time Zones 2nd edition CPT

Click the Units button in the toolbar to open the unit menu. The unit menu lists all the units available in the classroom presentation tool. Click a unit to show the sections within that unit. Click the page title to load that page. Click on Work ... Read More

Using Your Stand Out CPT

Click the Units button in the toolbar to open the unit menu. The unit menu lists all the units available in the classroom presentation tool. Click a unit to show the sections within that unit. Click the page title to load that page. Click on the W... Read More

Using Your Pathways CPT

Click the  button to move the pop-up window. Click the audio icon  and video icon  that appear in the Student Book to listen to audio and watch a video. Click the Units button in the toolbar to open the unit menu. The unit menu lists all the unit... Read More

Using Your Outcomes CPT

The unit menu lists all the units available in the classroom presentation tool. Click a unit to show the sections within that unit. Click the page title to load a page. Click on an image to access the Student Book. Clicking the red button displays... Read More


Using Your Life CPT

Click the Units button in the toolbar to open the unit menu. The unit menu lists all the units available in the classroom presentation tool. Click a unit to show the sections within that unit. Click the page title to load that page. Click on the l... Read More

Using Your Keynote CPT

Click the Units button in the toolbar to open the unit menu. The unit menu lists all the units available in the classroom presentation tool. Click a unit to view the sections within it. Click the section title to load it. The toolbar at the bottom... Read More

Using Your Impact CPT

Click the Units button in the toolbar to open the unit menu. The unit menu lists all the units available in the classroom presentation tool. Click a unit to view the sections within that unit. Click the section title to load it. Click the Student ... Read More

Using Your Great Writing CPT

Click the Menu button on the side toolbar to open the unit menu within lessons. The unit menu lists all the units available in the classroom presentation tool. Click a unit to view the sections within that unit. Click the section title to load it. ... Read More

Using Your English in Action CPT

The toolbar at the bottom of the application contains the page backward and forward buttons and tools you can use in your presentation.  Return to the Main Menu.  Return to the Unit Menu.  Go Back to the previous task.  Go to the Next task.  Sh... Read More

Using Your 21st Century Communication CPT

Click the Units button in the toolbar to open the unit menu. The unit menu lists all the units available in the classroom presentation tool. Click a unit to view the sections within it. Click the section title to load it. The toolbar at the bott... Read More

Why Do I Receive an Error when trying to Install the CPT CD-ROM?

When attempting to install the Classroom Presentation Tool on a CD-ROM you can receive an error message: Sorry, an error has occurred.  The application could not be installed because the installer file is damaged. Try obtaining a new installer file ... Read More

Classroom Presentation Tool System Requirements

National Geographic Learning Classroom Presentation tools are designed with certain operating systems in mind. For computers running Windows, we recommend the following for optimal performance. Windows 7, 64 bit (recommended) Windows 8.x, 64 bit (r... Read More

Troubleshooting Video Playback in Learn English With TED Talks

If you play the video and don’t see anything, it may mean that your internet speed is too slow and affecting video performance. For the best video experience, download the lesson so you can watch the video offline. Make sure the volume on your devi... Read More

I can't remember my password for the Learn English with TED Talks app. How do I reset it?

If you cannot remember your password, try the Forgot Password? steps on the app or on the NGL Digital Access sign-in page. Make sure to enter the valid email address you used for your account. You will receive an email that walks you through th... Read More

Why can't I sign in to the Learn English with TED Talks app?

If you are having trouble signing in to the app, please make sure you are using the same email and password used to sign in to NGL Digital Access. If you do not have an account, please go here. Read More

I live in China. How do I access Learn English with TED Talks?

iOS users can download the app on the Apple app store. For Android users, the app is available on the following stores: Google Play Xiaomi Huawei Vivo Read More

MyNGConnect User Guide

Download PDF Download PDF Download PDF Read More

Understanding Lesson and Activity Progress in Learn English with TED Talks

There are two places where you can see your progress: Lesson Progress: Your progress within an entire lesson is shown on the All Lessons page. There is a progress bar next to each lesson, which displays the percentage of the total lesson you have ... Read More

Understanding Video in Learn English with TED Talks

The video player includes standard video controls as well as some custom features, including: Pause/Play Slow down Rewind and fast forward in 15-second intervals Closed captions Portrait/landscape viewing Scrub bar that allows you to navigate forwar... Read More

Bookmarking Lessons in Learn English with TED Talks

Bookmarking a lesson adds it to the Bookmarks tab of the My Library section of the app. Bookmarking gives you quick and easy access to a specific list of lessons you select. You can bookmark the lessons your teacher has assigned or lessons you wa... Read More

Working Offline & Downloading Lessons in Learn English with TED Talks

Yes, every lesson on the Learn English with TED Talks app is available for offline use when you download them to your device. First, make sure you are connected to wifi before you begin a download. You can choose to download with data by updating t... Read More

Managing Your Learn English with TED Talks Account

If you cannot remember your password, try the Forgot Password? steps on the app or on the NGL Digital Access sign in page. If you remember your current password but would like to change it, you can do so in the My Account section of NGL Digita... Read More

I got an alert saying my access code for Learn English with TED Talks is about to expire. What does this mean?

Your access code has an expiry date – if it has expired you will not be able to sign in to the app. You can check the status of your access code on your My Resources dashboard on NGL Digital Access. If you’d like to extend your access, you mus... Read More

Signing In to Learn English with TED Talks App

To sign in to the app, enter the same email and password used to sign into NGL Digital Access. You will need an internet connection in order to sign in. Read More

Downloading Learn English with TED Talks

The first step is to create an NGL Digital Access account. Find instructions on how to do so here. App stores only show applications that will work on your phone. If you can’t find the app on the store, it may mean Learn English with TED Talks d... Read More

Learn English with TED Talks System Requirements

The app is designed and optimized for mobile phones. It is compatible with tablets. It is also compatible with iPods, as long as they run on iOS 9+. Minimum system requirements: Android: 5.0+ iOS: 9+ Read More

Learn English with TED Talks User Guide

Learn English with TED Talks is a language learning app that brings powerful ideas to life in the classroom. On the app, students have access to forty TED Talks, carefully selected for language learning at four levels, and complete with comprehensio... Read More

Redeeming an Access Code in NGL Digital Access

An access code lets you add digital resources to your NGL Digital Access account. Access codes may come packaged with National Geographic Learning textbooks, be purchased on a printed card at local bookstores, or be provided by your school or institu... Read More

Updating My Account Information In NGL Digital Access

You can update your name and email by following these steps: Go to ngl.cengage.com/digitalaccess and sign in with your user credentials. Select MY ACCOUNT from the top navigation bar. Click Edit to update your name and email address. Click Up... Read More

What if I don't receive an email when I redeem a resource in NGL Digital Access?

First, check your junk mail folder in case it was sent there. If not, all the information you need to know about your digital resource is on your My Resources dashboard. You may already have created an account with Cengage Brain. Cengage Brain acco... Read More

I created an account and redeemed my access code. Now what?

Your My Resources dashboard shows all of the digital resources you have access to. All the information you need to know about how to access your digital resources is available on the dashboard. You will also receive an email when you redeem an acce... Read More

Creating An Account in NGL Digital Access

In order to create a student account, you will need a valid access code. Then, follow the steps below: Go to ngl.cengage.com/digitalaccess. Click Start to create your NGL Digital Access account. Enter your Access Code. Enter your email and creat... Read More

NGL Digital Access System Requirements

NGL Digital Access is available on computers, mobile devices, and tablets using these browsers: Safari latest Chrome latest Firefox latest Internet Explorer 11 Microsoft Edge latest Read More

NGL Digital Access User Guide

With NGL Digital Access, you can create an account and access online resources that support National Geographic Learning programs, including instructor materials and English learning apps for: Learn English with TED Talks The Learn English with TE... Read More

I can't record or play back my voice

If you are unable to record or playback your voice, or if the application is having trouble recognizing your speech, there are several reasons why this may be. Recording your voice: To capture your voice, there are a few basic system requirements tha... Read More

Updating Your Account Information in MyELT

Please note that if you do not have a Manage Profile option, you should contact your instructor to assist with updating your information. You can also contact MyELT Support by clicking the link in the sidebar. You can update your account information,... Read More

Managing Students

As an instructor, you can create a student account in MyELT by doing the following: Log into MyELT. Select the Students tab. The Students tab will be associated with the last course you viewed. You will want to make sure you are adding the stud... Read More

Finding Additional Resources

To access the Teacher Companion site, you will need to contact your local sales representative, who can provide you with instructions on how to create an account. Read More

Understanding Course Reports

If you have enrolled students into a course, you can view detailed reports about course activity and your students which are outlined here. The Activity Statistics report shows the number of students who have taken a particular assignment in a cou... Read More

Adding Content to an Instructor Account

If you would like to add a new book or additional content to your account, please contact [email protected] and include the following information: Your username or email address. The full name or ISBN number for the content you would like t... Read More

Creating a MyELT Instructor Account

To create an Instructor account contact your regional Sales Rep. You can also register for a MyELT instructor account from the MyELT home page by doing the following: Go to MyELT.heinle.com.    Click on How to request an Instructor Account.  �... Read More

I receive an error when I try to play back a recorded answer

When you are attempting to listen to a student’s response, you may receive an error message: Error – File Not Found  This issue can occur if there is a communication error between the student’s system and MyELT. The recommended ... Read More

I can't see a student's score

There are two common reasons that a student’s score might not appear in the Gradebook, even if they completed it. Student did the assignment as a self-study activity: Ask the student to check the column to the far right of the Assignments page. ... Read More

Understanding Your Instructor Gradebook

Go to MyELT.heinle.com and sign in with your instructor account. Click Gradebook. Make sure the title of the course that you want to view student progress for appears at the top of the page. If not, click the arrow to the right of the current ... Read More

Understanding Assignments

Instructors can use the Take this Assignment Offline option to disable an assignment without having to set available/due dates. This function will hide the assignment from the student’s view completely. On the assignments page, the Status column ... Read More

Understanding MyELT Courses You Teach

Go to MyELT.heinle.com. Enter your username and password. Click Sign In. Click Courses. Click New Course. Enter your course information. Course Name: (Required) The name of the course as it will appear to students. Course Number: (Optional) ... Read More

My course is no longer visible

If your course is no longer visible, there are two possible scenarios for this: The course is past due. The instructor removed you from the course. In either scenario, you would want to contact your instructor directly to see if they would be willi... Read More

My course is missing assignments

If there are no assignments available in your course, there are a few possible scenarios for this: The assignments are past due or have not yet begun. The instructor removed the assignments from the course. You have reached the maximum number of tak... Read More

My grades are not updating

You may find that your status does not appear to be accurate after completing an assignment or set of assignments. This is a known issue. You can try to resolve this issue by doing the following: Log out of MyELT. Clear your browser cache. Here are ... Read More

Understanding Your Gradebook

You can see your scores on assignments and self-study activities in the gradebook. You can also see the correct answers to any questions you got wrong. Go to MyELT.heinle.com. Enter your username and password, and then click Sign In. Find the cou... Read More

Understanding Your Courses

To enroll in a course using your existing MyELT account, please follow these directions: I already have access to my content, I just need to add my course: Sign into your MyELT account. Click Add a Resource. Select Enroll. Enter your Cour... Read More

Redeeming an Access Code in MyELT

If you already have a MyELT account, you can add more content by doing the following: Log into MyELT.heinle.com. Click Add a Resource. Select Add Content. Enter your Content Access Code. Click Save and go to Step 3. Click Submit. You will now... Read More

Registering for MyELT

You can purchase a content access code at Cengage Brain. You can also purchase content access codes through the National Geographic Learning store. Not sure what you are looking for or need help placing an order? You can contact your local sales re... Read More

MyELT Student User Guide

Please click the image or the MyELT Student Guide to access the complete guide of MyELT. Firefox Latest Version Chrome Latest Version Macromedia Flash Player 18 Firefox Latest Version Chrome Latest Version Macromedia Flash Player 18 Microsoft E... Read More